Air Ambulance Group

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Hospital partnerships

A transport partner
your case managers trust.

We work with hospitals, trauma centers, and specialty facilities to coordinate transfers in and out — with clean documentation, reliable timing, and clinical hand-offs that don't drop information.

For case managers & discharge planners

We make your job easier. One call to our hospital liaison connects you with a flight nurse case manager who owns the transfer. You'll get a written plan within an hour, pre-authorization filed the same day, and wheels-up usually within 24.

What we provide

  • Dedicated hospital line staffed 24/7 by clinicians who understand your workflow.
  • Clean clinical documentation formatted to match receiving-facility intake requirements.
  • Direct insurance coordination — we handle pre-auth so it doesn't hit your case management queue.
  • Transparent status updates to receiving units via the preferred communication channel.
  • Post-mission reporting for quality review and joint process improvement.

Specialty transfers we handle

  • ECMO and VAD transfers
  • Cardiac cath lab and STEMI transfers
  • Stroke and neurointerventional
  • Transplant team and organ transport
  • Complex bariatric transports
  • Psychiatric and behavioral health
  • High-risk obstetrics

For hospital leadership

We can establish standing agreements for recurring transfer needs — preferred pricing, guaranteed response times, dedicated point of contact, and regular performance reviews. Contact our hospital partnership team to discuss a contract.

For receiving facilities

If a patient is inbound to your facility, our team will coordinate directly with your admitting unit, handle bedside handover documentation, and stay on-site until transfer of care is formally complete.

Every mission starts with a conversation.

Whether you need a quote, a second opinion on a transfer plan, or an immediate bedside pickup — we're standing by.