Insurance shouldn't delay
a life-saving flight.
Our in-house reimbursement specialists work directly with carriers, handle pre-authorizations, and file appeals when needed. In many cases, we front the cost so the patient travels today and the paperwork follows.
What we handle — so you don't have to.
Most families don't know whether their insurance covers air ambulance transport until they need one. The answer is usually “it depends” — on the diagnosis, the carrier, the plan, the network, and the documentation. We know how to navigate it.
- Pre-authorization. We contact your insurer, explain the medical necessity, and get approval before the mission.
- In-network verification. We check whether your plan treats us as in-network and quote accordingly.
- Appeals. If a claim is denied, our team files the appeal with supporting clinical documentation. We win most of them.
- Direct billing. We bill the insurer directly wherever possible — you never have to front the cost and wait for reimbursement.
- Transparent estimates. Before you commit, you'll receive a clear written estimate of out-of-pocket costs.
We speak fluent insurance — so you don't have to.
Our in-house reimbursement specialists work directly with major carriers, handle pre-authorizations, and provide support when claims are denied. In many cases, we front the cost so the patient can travel today.
Learn about coverageCommon carriers we work with
- UnitedHealthcare
- Aetna
- Cigna
- Blue Cross Blue Shield
- Humana
- Medicare
- TRICARE
- Bupa Global
- Allianz Partners
- AXA Assistance
- GeoBlue
- Travel Guard
Every mission starts with a conversation.
Whether you need a quote, a second opinion on a transfer plan, or an immediate bedside pickup — we're standing by.