When it's time
to come home.

What repatriation involves

Repatriation is more than a flight. It's the coordination of medical records from a foreign hospital, the translation of clinical documentation, the arrangement of ground transport in two countries, the navigation of customs for medications and equipment, and the smooth handover to a receiving physician at home. We handle it all.

How the process works

• Assessment. Our medical director reviews records from the foreign facility to determine fitness to fly and the appropriate level of care.
• Planning. We select aircraft, crew, and route. For complex cases we send our team to the bedside in advance for a hands-on assessment.
• Coordination. Foreign hospital discharge, customs, ground transport, and receiving facility admission — all arranged in parallel.
• Transport. Bedside pickup at the foreign hospital, in-flight critical care, bedside handover at the receiving facility.
• Follow-through. Documentation to both hospitals, insurance claims filed, family kept informed throughout.

Working with travel insurance

Many travelers carry international health or travel insurance that includes medical evacuation and repatriation coverage. We work directly with the major assistance companies — Allianz Partners, AXA Assistance, Bupa Global, Travel Guard, IMG, Seven Corners — to handle pre-authorization and direct billing, so your family doesn't carry the financial burden during an already-difficult moment.

Service members & expatriates

We coordinate with TRICARE, State Department assistance programs, and corporate medical evacuation policies. For expatriates under long-term overseas contracts, we can establish standing arrangements that accelerate response time if a medical emergency occurs.

Origin-country guides

Most repatriations we handle originate from a relatively small set of countries. Each guide below covers what we typically see clinically, how the local medical system shapes the case, and how the logistics come together:

• Air ambulance from Mexico
• Air ambulance from Dominican Republic
• Air ambulance from Jamaica
• Air ambulance from Bahamas
• Air ambulance from Cayman Islands
• Air ambulance from Turks and Caicos
• Air ambulance from Aruba
• Air ambulance from Barbados
• Air ambulance from US Virgin Islands
• Air ambulance from Puerto Rico
• Air ambulance from Saint Lucia
• Air ambulance from Sint Maarten
• Air ambulance from Panama
• Air ambulance from Belize
• Air ambulance from Honduras
• Air ambulance from Guatemala
• Air ambulance from Nicaragua
• Air ambulance from El Salvador
• Air ambulance from Colombia
• Air ambulance from Brazil
• Air ambulance from Peru
• Air ambulance from Ecuador
• Air ambulance from Argentina
• Air ambulance from Thailand
• Air ambulance from United Arab Emirates
• Air ambulance from India
• Air ambulance from Vietnam